Knowledge Base & Help Center

Frequently Asked Questions

Everything you need to know about creator discovery, verified contacts, and fulfillment security.

Database Quality, Outreach Deliverability & Fraud Shield Q&A

Everything you need to know about creator vetting, verified commercial emails, and contract protection.

01 Are the creator profiles and business emails real and active?

All creators are active commercial influencers on TikTok. All emails are verified commercial channels provided for brand sponsorships and talent representation, validated with mail server MX checks.

02 Do I need a TikTok Shop seller account to use SeedingSentry?

Not at all! SeedingSentry operates independently of TikTok Shop constraints. Whether you sell on Amazon, Shopify DTC, or TikTok Shop, you can use our platform directly.

03 Why is email outreach better than TikTok direct messages?

TikTok DMs suffer from severe throttling, ban risks, and 90%+ ghosting rates. Direct business emails reach creator agents directly, yielding 3-5x higher reply rates.

04 What is the Sentry Turnaround Trust Score and how does it prevent fraud?

Our 0-100 scoring aggregates multi-brand turnaround records, ghosting reports, and reselling blacklists to keep your inventory safe.

05 How does AI icebreaker generation improve deliverability?

AI writes contextual opening hooks in strict RFC plain-text format, eliminating marketing bloat and landing right in the inbox.

06 How frequently is the database updated?

The database is updated daily, vetting new creators and validating fresh business inboxes continuously.

07 Can I upgrade, downgrade, or cancel anytime? Can I get an invoice?

You can upgrade or cancel anytime. Invoices are generated automatically for company expense reports.

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